Dear customer,

In order to eliminate intermediaries for RMA from distributed products (not manufactured by
Symcod) and to improve transition times, we ask that you please make your RMA requests
directly to the manufacturers which will also allow you for a better follow-up.

For Datalogic units :
https://www.datalogic.com/eng/support-service/services-srv-104.html#request_a_repair
Instructions: https://symcod.com/wp-content/uploads/2020/10/RMA_DATALOGIC_instructions.pdf

For Zebra units :

Quick request without a customer account (10 devices or less): https://supportcommunity.zebra.com/s/repair-form?language=en_US

Request with a customer account: https://www.zebra.com/us/en/support-downloads/request-repair/online-rma-na1.html Instructions: https://symcod.com/wp-content/uploads/2020/10/RMA_ZEBRA_instructions.pdf

Vérification de la Garantie des Produits Zebra: https://supportcommunity.zebra.com/s/warrantycheck?language=fr

For HandHeld units:
https://www.handheldgroup.com/support-rugged-computers/


Thank you for your cooperation.

suivi@symcod.com